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Privacy Policy

Nauticsale respects the privacy of all users of its site and ensures that the personal information you provide is treated confidentially. We use your information to process orders as quickly and easily as possible. Otherwise, we will only use this information with your permission.

  • Nauticsale uses the collected data to provide its customers with the following services:
  • When you place an order, we need your name, email address and delivery address to prepare an invoice, process the order and keep you informed of its progress.
    Payment for your order is made via Mollie Payment. Your name and payment details are required for payment via Mollie. Payment is made via the protected environment of your own bank.

Collaboration with third parties

Nauticsale collaborates with the following parties:

 

  • MyPARCEL receives your name, address details and email address to send your order and to keep you informed via track & trace. Because this company is responsible for processing your personal data, I would like to refer you to the MYPARCEL privacy statement for more information.

  • Mollie Payments receives your name and address details to process the payment. Because this company is responsible for processing your personal data, I would like to refer you to the Mollie Payments privacy statement for more information.

  • Lightspeed is the host of this online store. All data that you make available via our online store is stored on Lightspeed's servers. Lightspeed has applied the necessary security techniques and is prohibited under the processing agreement from viewing data or providing it to third parties unless they are required to do so by law.

  • We work with SnelStart as an accounting program. This contains all invoice details, including your address details and what you have ordered. Our accountant also has insight into this.

The parties that receive access to your data from us may only use it to provide you with a service on behalf of Nauticsale. Unless they are responsible for obtaining and protecting your data.

In addition, Nauticsale uses cookies to improve the ease of use and performance of the website. With the help of cookies, we ensure, among other things, that you do not always receive or have to enter the same information when you visit the website. Cookies make surfing the website a lot more pleasant.

Cookies

What is a cookie?

A cookie is a small text file that is sent to your computer when you visit a website. Both our website and other parties can place cookies.

The different types of cookies

This website uses permanent cookies and session cookies.

Permanent cookies: This allows the website to be set specifically to your preferences. For example, to remember your permission to place cookies. This means you do not have to keep repeating your preferences, which saves time and makes it easier to navigate through the online store. You can delete permanent cookies via the settings of your browser. This includes functional cookies.

Session cookies: Using a session cookie we can see which parts of the website you have viewed during this visit. We can therefore adapt the online store as much as possible to the surfing behavior of our visitors. These cookies are automatically deleted when you close your browser. This includes tracking cookies, social media cookies and marketing cookies.

For what specific purpose does Nauticsale place cookies?

This website places cookies for the following reasons:

 

Shopping cart (functional): Remember which products are in your shopping cart. Without this cookie you cannot order products or place them in your shopping cart.

Cookie choice (functional): Remember whether you have given us permission to place cookies.

Google Analytics (tracking cookie): Measure how you use the website and how you found us and try to gain insight into this with reports.

Google AdWords (tracking cookie): We measure how you use the website and how you found us. We use this knowledge to improve our AdWords campaigns.

Social media (Social Media cookie): This cookie makes it possible to 'like' social media pages. This button works using code that comes from the social media channel itself.

 

How can I manage or delete cookies?

Cookies can usually be managed, edited and deleted via your browser. More information about enabling, disabling and deleting cookies can be found in the instructions and/or using the Help function of your browser.

 

Nauticsale does not sell your information

Nauticsale will never sell your personal information to third parties and will only make it available to third parties involved in processing your order. The third parties engaged by us are also obliged to respect the confidentiality of your data.

 

Retention of personal data

Data provided for the purpose of processing an order will be kept for a maximum of 7 years. If you have registered for the newsletter, this data will be retained until you unsubscribe from the newsletter.

 

View your data

You always have the right to request, correct and/or have the personal data stored by Nauticsale deleted. Please send an email with your request to [email protected]. You can also contact us via this email if you want to object to the processing of your personal data.

If you have registered for the newsletter and no longer wish to receive it, you can always unsubscribe via the link in the newsletter. Each newsletter also contains a link to check and correct your personal data.

 

Dutch Data Protection Authority

The Dutch Data Protection Authority (AP) monitors compliance with privacy legislation. Do you have a complaint about the use of your personal data by Nauticsale and are you unable to resolve it with us? Then you can contact the Dutch Data Protection Authority.

Data breach notification

As of January 1, 2016, we, as an online retailer, are obliged to report data breaches to the Personal Data Authority. A data breach is a security incident involving access to, destruction, modification or release of personal data without intention. In the event of a data breach, personal data must have been lost or unlawful processing of personal data cannot be ruled out. In the event of such a data breach, we will also notify our customers by email.

Contact details

Nauticsale BV
Waardwei 2
8754 HB Makkum

[email protected]

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